Returns & Exchanges

At 💚 nope., we want you to love your beauty routine as much as we do, which is why we offer a 30-day window for returns on all products that don't meet your expectations. If your skin says 'no' to a new product, we make the process of saying 'goodbye' simple and sustainable.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring the lids are tightly secured to prevent any leaks during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.